IT & Business Systems Manager

San Diego, CA

Full Time

Operations

Experienced

🚀 Build the Systems That Power a High-Growth Amazon Business

📍 Role: IT & Business Systems Manager
📍 Location: San Diego, CA 92101 (Onsite at Symphony Towers)
💰 Compensation Range: $125,000-$165,000 DOE
🕒 Classification: Exempt, Full-Time

At Luminize, we help brands win - and we build the systems that make winning scalable. As one of the top 5 Amazon sellers in the U.S., our growth depends on secure, well-designed, and frictionless business systems.

We’re looking for an IT & Business Systems Manager to own our internal technology stack end-to-end. This role is about systems architecture, access, automation, and enablement.

If you’re someone who sees messy permissions, manual workflows, and underused tools as opportunities to build something better, this role is for you.

🎯 What You’ll Be Doing

Own and optimize our core business systems

Serve as primary administrator for platforms across Operations, Sales, and internal teams
Govern system configuration, integrations, permissions, and technical health
Act as the internal “super user,” driving adoption of underutilized features

Identity, access, and security leadership

Own Joiners / Movers / Leavers processes end-to-end
Enforce least-privilege access and perform regular permission audits
Manage licenses, keys, and SaaS subscriptions with security and cost in mind

Systems enablement & automation

Identify and automate manual workflows to reduce operational friction
Leverage AI and automation tools to improve troubleshooting, documentation, and efficiency
Translate business needs into scalable technical solutions

Vendor & MSP partnership

Serve as the technical point of contact with our external IT MSP
Escalate issues, manage support workflows, and ensure service quality
Personally administer Google Workspace and other core systems (not fully outsourced)

✅ What You Bring

5+ years of experience in IT operations, systems administration, or business systems roles
Hands-on experience managing SaaS platforms, IAM, and system security best practices
Strong experience with Google Workspace and cloud-based business tools
An operations-first mindset with a passion for automation and process improvement
Comfort owning systems end-to-end rather than deferring to help desk workflows
Experience managing vendors and technical escalations
High attention to detail (clean permissions, naming conventions, documentation)
Ability to translate technical decisions into clear business outcomes

Bachelor’s degree in Information Systems, Computer Science, Business Systems, or equivalent experience preferred.

🏙 You’ll Be Based in Symphony Towers

One of San Diego’s premier office spaces, offering:

Stunning views of the city and coastline
Free access to the building gym
Discounts at restaurants and cafes in the tower
Secure bike storage and 24/7 paid parking in a nearby downtown structure
Walkable access to downtown’s best food, coffee, and culture

Our office includes:

Ergonomic standing desks and modern workstations
A fully stocked snack bar, espresso machine, and cold drinks
Collaborative spaces designed for focused, high-impact work

🎁 Benefits & Perks

Our people are our #1 priority. Benefits include:

Multiple medical plan options through Anthem Blue Cross
Dental & vision insurance (including orthodontia and annual exams)
Pet benefit program with discounts on care and services
Paid vacation (accruing up to 120+ hours/year with rollover and cap)
Paid holidays annually
Coverage for spouses/domestic partners and dependents under 26
Benefits start the first of the month following hire

💵 Compensation Transparency

We’ve listed a salary range of $125,000–$165,000/year to reflect different levels of experience, ownership depth, and systems leadership.

Final compensation is based on how your skills and experience align with the role, and we’re always open and transparent throughout the process.

📈 Growth at Luminize

We invest heavily in our people.

You’ll have:

Clear career paths and leveling guidelines
Regular 1:1s, performance reviews, and mentorship
Cross-functional exposure across operations, sales, data, brand, and software teams
Learning resources including Udemy and role-specific training
A culture that rewards ownership, curiosity, and continuous improvement

Many of our leaders started as individual contributors. We promote from within whenever possible, because the best future leaders are often already here.

About Luminize

Luminize is a full-service Amazon growth partner helping brands scale in competitive marketplaces. We combine strategy, technology, and execution to deliver real results across CPG, health, wellness, beauty, and beyond.

We’re not a typical agency, and we don’t want to be. We value transparency, ownership, and building systems that let great people do their best work.

👉 Apply now and help build the systems that power our growth!

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Will you now, or in the future, require sponsorship for employment visa status (ie H1b Visa)?*

Are you willing to work onsite daily at Symphony Towers as required for the role?*

Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation? (Note: We comply with the ADA, as amended, and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and to skill and agility tests.)*

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